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NO DUTIES OR CUSTOMS FEES NO CUSTOMS FEES
AUTHORIZED DEALER AUTH. DEALER
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Processing, Shipping & Delivery

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  1. How long does it take to process an order? Orders will be processed on a first come, first serve basis. We will make every effort to ensure orders are processed as soon as possible, and no unnecessary delays occur. In most cases orders are processed immediately, often shipped the same day for in-stock items. Please note that the ...
  2. How can I check the status of my existing orders? Members: Login to the My Orders page and click on the order number for the order you wish view. Guests: Visit the Order Status page and enter your details in the "ORDER INFORMATION" section.   Shipment Tracking: An email with the tracking number(s) for your order will be sent to the email ...
  3. Where can I find my order number? Each time you place an order at vinnistore.ca, a unique order number is generated. Your order number is the best way to identify all of your ViNNiStore purchases.   You can find your order number in the following places: 1. In the subject line of the order confirmation email. 2. For members ...
  4. Can I pick up my order in-store? Please note that we solely accept online orders at this time. The address located on Trans-Canada Highway is our head office. In stock products are shipped from our warehouses, which are located in the provinces of Québec and Ontario. These warehouses are not accessible to the public and we do ...

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